Novotel Bali Benoa 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 409 أراء

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Novotel Bali Benoa - Image 1
Novotel Bali Benoa - Image 2
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Novotel Bali Benoa - Image 4
70 Jalan Pratama, Tanjung Benoa, 80361 BENOA, Indonesia

الوصف

خدمات الفندق الإضافية

  • indulgent spa treatments

  • Cocos Beach restaurant with ocean view

  • Water skiing, scuba diving, glass-bottom boat

الإقامات المتوفرة لدينا

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موقع الفندق

Novotel Bali Benoa

70 Jalan Pratama, Tanjung Benoa
80361 BENOA
Indonesia

نظام تحديد المواقع العالمي (GPS):-8.764232, 115.222399

الهاتف
فاكس +62 361 772237

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  409 أراء

تقييم TripAdvisor  4.0/5  3,662 أراء

2024 شهادة تميّز

Small room. Inappropriate for families.

ملاحظة Tripadvisor 2.0/5

romina_terrafino تقييم TripAdvisor المعتمد

The room was for 2 persons and we booked for 4. My daughter slept in a coach that was very uncomfortable. We are supposed to sleep with my son ( 11 years old ) in our bed. We requested an extra bed and they want to charge us for that. UNBELIEVABLE!!! We went to the front desk to complain. They also leave 2 cups 2 glasses. Everything as we were only 2 persons. We travel a lot all over the world. Never happens this to us. We will never choose Novotel again.

Great Hotel and staff!

ملاحظة Tripadvisor 5.0/5

Archie2231 Couples - تقييم TripAdvisor المعتمد

Upon arrival which was late evening greeted by friendly receptionist and taken to our very spacious room which was very clean and modern. All the staff were very friendly and greeted you with a smile they could not do enough for you.The morning breakfast was amazing food and plenty of variety to suit all. The pool area was very clean and beach area was also clean, towels are available and you can get as many as you wish.The sunbeds were always available at any time and the staff around the pool were great getting you anything that you needed! We had 4 lovely nights and would highly recommend this hotel!

Some nice touches but much room to improve

ملاحظة Tripadvisor 3.0/5

264vp تقييم TripAdvisor المعتمد

Visited for a special occasion and there were some cute touches such as a surprise cake on the special day. The breakfast was great every day. The resort and facilities were pretty - it was a little tedious to have to travel from the upstairs room we were assigned in the garden complex on the other side of the resort to the beach or restaurant but not the end of the world. The most disappointing really was the way the inclusion were handled. The package we booked included daily dinner or lunch in three restaurants but it turns out only one restaurant is open/exists (the buffet restaurant is only open once a week and compared to other buffet dinners it was pretty unimpressive and included no drinks - not even water). The menu that was included is the same for lunch and dinner and is pretty minimalistic. Of the few dishes to choose from something always seemed to be unavailable, the portions were pretty small (although considering the heat that was okay with us) and again don't expect even water to be offered. Staff also tended to be a little rude when it came to dealing with inclusion packages which really didn't go down well with us. The spa inclusion was also different to what was advertised but that ended up being a pretty good outcome - the massage was good and a shout out to Nadi and Mudi in particular.

Quality Relaxation Resort

ملاحظة Tripadvisor 5.0/5

dawngT6785UF تقييم TripAdvisor المعتمد

Great ocean location, great views out to Penida and the water sports activities. Received an upgraded room due to Accor Plus membership, room was ground floor pool access, had a great undercover outdoor area (would be better with an outdoor fan installed). Room was spacious and clean. Could have a bigger wardrobe area, we choose to live out of suitcase. Would recommend offering happy hour at the bars and pool. Breakfast was plentiful. Dining was hit and miss at Cocos but there are great food options within walking distance.

2nd time around, still love it...would suggest to everyone for a memorable experience

ملاحظة Tripadvisor 4.0/5

Journey765952 تقييم TripAdvisor المعتمد

It’s been 5 years since my friend, and I last visited Bali. Once again, we have selected to stay at the Novotel Bali Benoa. We have been upgraded to the 2nd floor of the garden wing. We are grateful for the gesture. One of the reasons we wanted to return to this hotel is that there is a swimming pool by the garden wing. After we settled down, I spotted the swimming pool was not open. The reception staff had informed us there was a leak and the pool is under maintenance until March 25. I was disappointed at first. The following morning, I swam at the main pool by the Beach wing. The pool has been renovated, looks more modern and I did enjoy swimming in this pool. Later in the afternoon when we tried to book for transportation, the reception staff from yesterday alerted her manager to speak to me. The manager apologized that they forgot to give me the letter to explain the garden wing pool leakage. But she offered me some good news that the leakage has been fixed and the pool is now open. I am incredibly happy that the staff acted promptly and tried their best to make my stay enjoyable. This is my birthday celebration trip. Last Saturday morning when my friend and I sat down for breakfast, a group of staff surprised me by singing happy birthday and brought a birthday cake to me. Each staff wishes me a happy birthday. I appreciate the staff’s effort to make my day a special one. We have noticed some of the renovations which are good for welcoming guests to the hotel. We would recommend this hotel. Thank you to all the staff for making our stay a very memorable one.

Dear Journey765952, Warmest greeting from Novotel Bali Benoa! We very much appreciate your review at Tripadvisor. I am happy to hear that you enjoyed your birthday during stay with Novotel Bali Benoa. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and recommendation , and we hope your next visit will be as pleasant as the previous one. Sincerely, Bilal Chamsine - General Manager

بالاشتراك مع TripAdvisor

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منشآتنا الأخرى القريبة

جميع فنادقنا في Benoa

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.